Advise

TRACK | INFORM | RECOMMEND

Local expertise and advice 24/7. Advising you and your employees means accompanying you along the course of their assignment or their trip, by first keeping them aware of developing events and helping you continuously track and support them. Learn more about our Workforce Resilience Service here.

Access to advice and care when international standards are unavailable

While your employees are living or travelling abroad, they have 24/7 access to up-to-date information, expert advice and support from our dedicated medical and security experts.

Our Workforce Resilience Programme provides your employees with:

A medically or security led first call approach putting your employees immediately in contact with professionals focusing on your needs while coordinating with your insurer.
Medical and security advice and alerts.
Confidential Emotional Support
Help with their travel plans – including providing referrals and information on how to get a new passport,
where to get vaccinations, or referrals to a lawyer or interpreter.
Medical and dental case management and referrals to vetted establishments from our network of providers.
Provision of end-to-end care through digital channels. Including TeleConsultations with licensed doctors who can prescribe medication, if needed.
Cashless experience for medical fees and expenses as well as the payment of all costs associated with outpatient medical care (as approved by you and arranged by us).