Privacy Policy

Our website address is: https://internationalsos.no

What personal data we collect and why we collect it

Comments and contact forms

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

It is optional to leave your contact information, but if you send us a request by our contact form, we need your contact information to be able to get back to you. We will not use your data to anything else than answer your request, and we will not pass on your contact information to a 3rd party.

Medical records and personal information

International SOS collects occupational health information in an electronic medical record system where collected data is stored securely either in the company record or in the patient record. International SOS’s medical professionals have authorized access to the records.

When our clients (customer employees) receive occupational health services or medical care from our health professionals we have a duty to keep a patient record in accordance with Norwegian law. In the patient record we record the information that is necessary to provide the right service or treatment, like medical history, previous treatments, use of medication, prescriptions, diagnoses, test results and information from other medical providers.

Access to patient records are limited to health professionals only who are involved in providing medical care. The health legislation provides guidance on how to record, access and manage medical records. Access logs to our medical record system are kept.

Due to the nature of our services (occupational health) we are obliged to keep records for at least 60 years. You may have a copy of your record by submitting a request in writing or asking your treating physician during your consultation.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Analytics:
We use Google Analytics to analyse user patterns and traffic trends on our web site. The data we collect is used to optimize the user experience and our content on the site. Google Analytics do not collect personal information from the user. The data collected through Google Analytics is stored at Google’s servers and is deleted after 24 months, if the user havn’t returned to the web site within that time frame.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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